Support

Help with ASVAB Coach: quick answers below, and a real human on email.

Contact

Email: hello@khassinx.com
We typically reply within 3 business days.

Found a security issue? See Security & Responsible Disclosure.

Frequently asked questions

How do I restore my purchase on a new device?

Open ASVAB Coach, go to Settings inside the app, and tap Restore Purchases. Your one-time Full Access unlock is tied to your Apple Account and restores for free. Full Access is also shared with your household through Family Sharing.

What’s free, and what does the one-time unlock add?

ASVAB Coach is free to start: no account, no trial, no countdown clock. The free tier includes 50 questions from any category of the question bank, each with its worked explanation (and, on compatible devices, the on-device AI Tutor’s); one full diagnostic (estimated AFQT) and the Quick 10, neither of which counts against those 50; and the per-branch AFQT minimums table.

A single one-time unlock (non-consumable, priced as listed on the App Store, never a subscription) adds the full bank of 725 curated questions, the full CAT-ASVAB simulation, and SM-2 spaced repetition. The same purchase applies on iPhone, iPad, Apple Watch, and Mac. Anyone who previously purchased Full Access keeps all of their access.

The AI Tutor isn’t available on my device. Why?

The AI Tutor runs entirely on-device through Apple Intelligence (Foundation Models), so it needs a compatible device with Apple Intelligence enabled. When it isn’t available, every question still includes a hand-written worked explanation: you’re never blocked.

Do I need an account? What about my data?

No account, ever. ASVAB Coach makes no tracking network calls. Your study stays on your devices and in your own iCloud: it never reaches us. We add no analytics; the only things that can reach us are what Apple passes on if you chose to share with app developers, and the emails you send us. See the Privacy Policy.

How do I request a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Which devices are supported?

iPhone, iPad, Apple Watch, and Mac (the iPad app, on a Mac with Apple silicon), on the latest OS releases. The one-time Full Access unlock applies on all of them.

Languages

We provide support in English and Spanish only. Messages in other languages may go unanswered or receive a reply in English.